[HCM] B2B Business Data Analyst

TP. Hồ Chí Minh

Nhân viên chính thức

This role focuses on enabling data-driven decision making for the B2B Business Development team through a combination of analytics, reporting, and business modeling. The position plays a critical role in driving revenue growth, improving sales efficiency, and optimizing pricing strategies.

Key Responsibilities

1. Business Performance Analysis

Analyze business data (revenue, customer/ sector performance, satisfaction metrics, receivables, etc.) to identify trends, opportunities, and risks
Provide actionable insights and recommendations to improve business performance
Conduct deep-dive and ad-hoc analyses to support decision-making by the Head of B2B Business Development

Track, calculate, and monitor sales performance KPIs at individual and team levels
Support the execution of incentive and commission schemes
Ensure accuracy, consistency, and transparency of performance data

2. Forecasting & Commercial Analysis

Develop forecasting models and business projections (monthly, quarterly, yearly)

Partner with Head of B2B Business Development to build pricing models, simulate discount scenarios, and evaluate impact on revenue, margin, and growth

3. Dashboard & Data, System Automation (BI)

Design, build, and maintain dashboards and automated reports for the Freight B2B team
Standardize metrics definitions and data structures to ensure consistency
Improve reporting efficiency through automation and scalable data solutions

Support the BD team on data-related and system-related topics (CRM, sales modules, etc.)
Work closely with the technology team to improve system processes within the sales module to better support business operations

Requirements

1. Experience, Skills & Knowledge

At least 2 years of experience in Data Analytics, Business Analytics, or Commercial Analytics.

Strong proficiency in SQL (BigQuery), Advanced Excel/Google and data visualization tools (Looker Studio, Tableau, or PowerBI) is a must.

Experience supporting Sales / Business Development / Commercial teams is highly preferred
Prior experience in logistics, e-commerce, or B2B environments is a strong advantage
Ability to effectively leverage AI to enhance data analysis, automate reporting, and generate insights while ensuring accuracy and critical evaluation of outputs.

2. Mindset & Ways of Working

Business & Impact-Oriented: Focuses on driving measurable business outcomes, not just reporting data
Data-Driven & Structured Thinking: Uses data to challenge assumptions and solves ambiguous problems with clear, logical approaches
Ownership & Continuous Improvement: Takes full responsibility for data accuracy and proactively improves processes and reporting efficiency
Strong Stakeholder Management & Communication: Collaborates effectively across teams and translates insights into clear, actionable recommendations